Cloud-based phone systems aka Hosted or VoIP are driving the future of business communication systems. Not only are they super cost-effective and easy to grow with your business, but they come with a range of quality features that every business should have. Let go of the past where traditional phone lines created havoc, maintenance was an ongoing financial burden and calls were cut short due to budget.
What is it?
Cloud-based, hosted or VoIP are some of the names that you might come across when looking at Cloud phone systems. Essentially they all share one common quality – there is no landline needed for operation.
Cloud-based phone systems are new, fresh and exciting for businesses in varying industries. They allow you and your employees to communicate internally and externally from anywhere you like.
Cloud-based phone systems came about to help make business operations smoother and reduce costs involved with communication. In the past, phone systems would cost thousands of dollars to set up and maintain each year, not to mention the lack of backup should the phone lines go down. Cloud systems remove this risk, reduce costs and make setting up a new system easier than ever.
Because we live in a web-based and app-filled world, implementing a cloud phone system makes the most sense. They are cost-effective due to being hosted remotely, rather than in the traditional way with a PBX box located in every office, and all you need is a quality broadband internet connection and a compatible device or handset to get started.
There is no need for a landline with cloud-based systems, saving thousands on phone bills and international call fees each year.
Remote Working:
In today’s society, we have had to quickly adapt to a “new normal” when it comes to working environments. The reality is that a lot of your employees will be working from home at the moment and for the coming future. Not only is this great for overhead cost reduction but if you have a cloud-based system, they can communicate via all internal and external channels without issue. All they need is a computer to make and receive calls. Did we mention that most cloud-based systems also offer a range of key features like hold-music, auto intelligence and conference calls? These are essential for all remote workers. Stay up to date with your staff and ensure all communication channels remain open via a cloud-based, internet phone system, instead of limiting your business to landline phones that are just not feasible in today’s economic climate.
The benefits of cloud-based systems:
- Turn your regular meetings into virtual conference calls with video features.
- No need for lengthy setup times or ongoing maintenance costs, meaning your employees can use their phones at home or computers for ease of access.
- Enjoy a seamless experience across all devices with access to the best features like voicemail transcription, call forwarding and more.
- Can be used with softphones, mobiles, IP desk phones and via team apps like Microsoft teams, slack, skype etc. to encourage easy virtual collaboration.
- Keep your staff productive, motivated and able to get in touch with one another whenever needed no matter where they are.
The Wrap Up
It is important to understand where you want your business to be in the future and if this involves remote working, then a cloud-based phone system could be the best way forward. Avoid hidden costs and stressful technical jargon with a system that allows your staff to have flexible work arrangements and still communicate with the best quality system possible.
